IT Support Specialist

Job Title: IT Support Specialist Reports To: IT Director Schedule: Full-time/Morning Shift (7:00 AM-3:00 PM or 8:00 AM-4:30PM) Job Location: Van Nuys, CA About Codemax CodeMax is a fast-growing medical billing company supporting over 400 users nationwide. This role serves as the primary on-site IT presence for Van Nuys office. Position Summary This is a hands-on Tier 2 IT role requiring full ownership of site IT operations. The ideal candidate is self-sufficient, flexible, and willing to do whatever is necessary to get the job done. Key Responsibilities Primary IT support for Van Nuys site Tier 2 on-site and remote support Windows troubleshooting (limited macOS) Microsoft 365 administration Ticketing system and RMM usage Intune / MDM deployment support Networking and Wi-Fi troubleshooting Printer, phone, and device setup Equipment ordering, pickups and setup Lifting, carrying and installing equipment as needed ROLE EXPECTATIONS This is a hands-on, multitasking role in a growing organization. Candidates should be comfortable handling technical support, equipment setup, ordering, site visits, and logistics as needed. Required Qualifications 3-5+ years IT Support experience Strong Windows and networking skills Microsoft 365 and Intune experience Ability to work independently Valid driver's license and reliable vehicle Benefits: Health Insurance Vision Insurance Dental Insurance 401(k) plan with matching contributions CodeMax is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. CodeMax is a participating employer in the federal E-Verify program.